Cultureneering and a new breed of South African leader
I have spent more than 40 years building businesses and coaching business leaders and management teams around the importance of culture within their organisations.
May 8, 2020
Blog
How to spot toxic employees before they destroy your business
If you’re familiar with the Hatch Institute or our previous business, Sorbet, you’ll know that we believe the cornerstone of a successful business is building a rainbow community. This is the foundation of our Cultureneering philosophy and business framework.
May 8, 2020
How to build a high-performing rainbow community
There is no way to avoid the unique and specific socio-political environment we operate within in South Africa.
May 8, 2020
When you put people before profits, the profits will follow
While many businesses say they put people before profits, in reality it’s a statement that challenges the conventional business paradigm, which states that in order to run a successful business, you need to focus on the bottom line.
May 8, 2020
Reward great service and your employees will deliver exceptional customer experiences
When I speak to business owners and management teams, one of the most common problems (or complaints) I hear is staff-related, usually relating to under-performing employees who make mistakes or just ‘aren’t doing their jobs’.
May 8, 2020
The 4 Pillars of an unbreakable company culture
Our greatest assets are our people. Your people are looking for a home where they can be valued as contributors. Are you giving it to them?
May 8, 2020
The 4 Phases of Community Building in your business
When we were building and running Sorbet, our greatest focus, challenge and ultimately success came from the community we were able to build and maintain.
May 8, 2020
Storytelling is your most powerful tool – are you using it to build your business?
I once saw a plaque at a restaurant that read: “Drink wine because no great story ever started with a salad.” I began my Cultureneering journey three decades ago. There have been many books and individuals who have influenced the way I have developed my leadership style, my understanding of what Cultureneering and Culture-Driven Leadership is, and how powerful it can be for the successful and sustainable growth of an organization.
March 18, 2020
Create a culture that’s built to serve people
If customer service is important to you (and in today’s competitive environment where all customers are spoilt for choice, it should be), then you need to build a culture that is based on passionately serving people.
March 17, 2020
